Amy Hilliard has worked for the Jackson Police Department since 1993. During that time she has worn many hats. Starting out as a secretary in the Criminal Investigations Division where she transcribed case files, jail phone calls and interviews.
The department started a Gang Unit and she was assigned to that unit to Gang member files for classification. She also worked in the Patrol Division assessing allocated calls for service times, patrol briefings and administration. In 2001 she moved to the Metro Narcotics Unit, where she served as an Office Manager/Analysis.
During this time she started training in Crime Mapping, intelligence and statistics. She has held the position of TAC or Alt TAC for the Jackson Police Department for the last 13 years. In 2010 Amy moved to the Criminal Intelligence Analysis Unit and is now the supervisor. We started the Blue Impact Program for our department in 2013 where we have by-weekly meetings bringing all divisions of the department and surrounding agencies (Investigators, officers, command staff, Sheriff’s Office, community service agencies, probation, etc.) together to look at current crime patterns, repeat offenders, gang activity, etc., to form an action plan to deal with the issues in our city.
Amy has a Bachelor’s of Science in Criminal Justice from Bethel University and plans to complete her Master’s degree from Tiffin University in Crime Intelligence in the near future. She is currently taking a course from McAfee Institute to become a Certified Cyber Intelligence Professional. Amy volunteers for the Women’s Resource Rape Assistance Program as a Crisis Phone Counselor and victim advocate, holds a position on the Family Violence Shelter Advisory Board Committee for the state of Tennessee and is a member of the Mayor’s Advisory Council on Domestic and Sexual Violence for Jackson Tennessee.